Do you make custom jewelry?
Yes. If you are looking for something specific, I would be
happy to try to make it for you. Please contact me with a
description of what you are looking for. Prices for custom
pieces will depend on the cost of materials and time needed to complete
the piece.
Do you make things other
than necklaces?
Yes. In looking at my gallery, you will see that I make
mainly necklaces and earrings. I can also make bracelets,
although I have not done many. The main reason that I have
mostly necklaces in my store is that I started making jewelry for
myself for fun. Any earrings I made, I then wore. I
do not often wear bracelets, so I have not made many. Keep an
eye out for new earrings and bracelets in the future.
How do I place an order?
When you find an item you are interested in purchasing, click the "Add
to cart" button next to the product you are interested in.
When you are done shopping and are ready to checkout, click "view cart"
if it is not already visible. Then click on the Google
Checkout logo. On the next page, you will need to either log
in or create an account. Once you are logged in, provide the
information requested to finish the checkout process.
What forms of payment are
accepted?
Payment must be made by credit or debit card. Visa,
MasterCard, Discover, and American Express are accepted. All
payments are made through Google Checkout, which uses industry-standard
SSL (secure socket layer) technology to encrypt your purchase
information during transmission. You will need to create an
account if you do not already have one. According to their
privacy policy, Google will not share your full credit card number with
sellers, and they will not disclose personally identifiable information
about your purchase history to advertisers or merchants.
How will my order be
shipped?
All orders are shipped using USPS Priority Mail. Please see
the policies page for more detailed shipping information.
Can you ship to addresses
outside of the United States?
I am only able to ship internationally through
my Etsy site.
If you see something that you would like to purchase that is listed on
hillsofclay.com, you can go to my Etsy shop and request a custom
order. Simply tell me in your request which piece it is that
you would like.
What is your return
policy?
Returns are accepted within the first 30 days after purchase.
You must contact me prior to returning the piece. Earrings
and custom pieces cannot be returned. Please see the policies
page for the complete return policy.